Marketing · Operations · Bookkeeping

Hands-on help for small businesses that want a real partner.

I'm Chloe. I run marketing, ops, and books for owner-operators who need to grow without the overhead of an agency, an admin, and an accountant. One person, senior-level work, no markup.

About

A one-person shop, on purpose.

I started By Chloe Co. because I kept seeing the same thing — small businesses with great products and people getting bogged down by the work that wasn't theirs to do. The marketing campaign that never got launched. The contractor 1099s that should have been filed in January. The website that's been "almost done" for two years.

I take that off your plate. I'm one person — not an agency — which means you get senior-level work without the markup, and you only ever talk to one person. No account managers, no handoffs, no chasing.

Based in Claremont, California. Working with clients across Southern California and remote.

— Chloe

What I do

Three things, done well.

I focus on the work that keeps small businesses stuck — the marketing that's too important to ignore, the operations that quietly eat your week, and the bookkeeping that gets pushed to "tomorrow" until it's a year-end fire.

01

Marketing

Websites, campaigns, content, and the brand work that makes everything else easier. Built to convert, not just to look pretty.

  • Website design & development
  • Email campaigns & automation
  • Social media & content
  • Brand & print materials
  • CRM setup (HubSpot, Salesforce)
02

Operations

The systems and processes that turn a busy business into a running one. The boring stuff that pays for itself in a month.

  • Process documentation & SOPs
  • Workflow automation
  • Vendor & contractor management
  • System setup & cleanup
  • Day-to-day admin support
03

Bookkeeping

Monthly books that stay current. Year-end cleanup that keeps your CPA happy. Contractor admin that doesn't slip through the cracks.

  • Monthly bookkeeping & reconciliations
  • QuickBooks setup & cleanup
  • Year-end preparation
  • 1099 filings & W-9 collection
  • Contractor payment admin

How it works

Simple, by design.

No long sales cycles, no surprise invoices. Here's exactly what working together looks like.

Step 01

Discovery call

A free 30 minutes. We talk about your business, what's on your plate, and whether I'm the right fit. No pitch deck, just a real conversation.

Step 02

Scope & quote

A clear written scope with timeline and cost — flat rate, hourly, or monthly. You see exactly what's included before anything starts.

Step 03

The work

I get to it. Regular check-ins, clear updates, no missed deadlines. If something changes, we talk about it before it changes the bill.

Step 04

Ongoing

Whether it's a one-time project or a monthly retainer, you know what to expect. The work continues only as long as it's working for you.

Get in touch

Ready to take some things off your plate?

Send me a note about your business and what you're working on. I read every email and reply within a business day — no auto-responders, no funnel.

hello@bychloeco.com
Claremont, CA Available across SoCal & remote Replies within 1 business day